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Subscription FAQs

Ordering

We accept payment by PayPal or credit/debit card.

You will be billed automatically each month, on the 'anniversary' date of your first order.

Yes. When you subscribe, you will be prompted to create an account that will be used for your subscription. You will need to be logged in to the site to access your subscription.

Choosing Your Products

First, you need to be logged in to the site. Once you are logged in, you simply add the items to your basket and your subscription discount will be calculated at the checkout.

Well... you can add as many items to your cart as you like! But with your subscription, you can choose 1 x LP, 2 x CDs, 2 x download albums or 1 x CD & 1 x download album for FREE each month.

You can choose products from any of our labels - Rough Guides, Riverboat Records, Introducing or Jazz and Blues Legends.

If you choose physical items (CDs or LPs) then you will need to pay for them to be delivered. This is calculated in the shopping cart each month when you check out your items. See our standard shipping rates for more details.

Our albums are available as high-quality 320kbps MP3s. These are delivered via zip file, so you will need to make sure that you are on a computer to download the zip and extract the mp3s.

Ending Your Subscription

Please be advised that there is a 6 month minimum duration for any subscription purchased. You can cancel your account online at any point after this time.